I was charged double the initial cost after the courier claimed the package was over sized so the bill went from circa £40 to nearly £130!!!! If I wanted to dispute it I had to provide pictures of an item I’d shipped 3 weeks ago! How I was expected to find pictures and yet they accept no (zero) burden of proof I don’t know. So they still haven’t proved it was too big and I still get to pay. I will not use this service ever again.
4 years ago
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