USE OTHER PROVIDERS - Got to be one of the worst customer experiences I have unfortunately been part of. I sent a parcel back in April which was never delivered, I was told by PM that the item has been destroyed by the courier company due to damage to the parcel by the courier company and then this was changed to lost when they realised they would need to pay-out, shambles springs to mind. I will be using Parcel2go going forward, I have never had an issue with them and PM clearly don't care about customer experience, only care about revenue!
4 years ago
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