TL;DR - They charged me for made up weights by themselves, yet my bank thinks they are right, due to the fact that they've created an invoice with the weights they wanted the parcel to be. NEVER USE THEIR SERVICE! Even if it looks cheap, go with DHL/Parcelforce, initially my parcel costed £78 later on became a total of £256 with their scam.
I've used their service to transfer 2 parcels, I've measured them out, weighed them and booked them to be carried out by parcel monkey. They've used 2 carriers, 1 for UK, 1 for outside of UK. Initially, they do not measure the parcels, yet they declare measurements that are incorrect at parcelforce, later on the parcel is weighed out by DHL and it turns out the actual weight is the one I declared. Later on, I get an email and a transaction from my card of a total of £178 additional charge for 22 kgs more, which they cannot provide an evidence for about a month, with the excuse that the "carrier" is still sending evidence. Finally, they send me as an evidence a scanned parcel, just the outside of it, no details, no weights, nothing.
4 years ago
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