I first placed this review on Trustpilot but ParcelMonkey would apparently not comment without me placing my order details & giving them my identity. As there is no way to contact Trustpilot without filling in such a form, I decided to post here because, as will become apparently, there was absolutely no way I was booking through ParcelMonkey.
"Deceptive Dealers: Price doubled at checkout
This is the ONLY courier company I've encountered who roughly doubled their cost of delivery at checkout. They had all the correct details: destination, dimensions & weight, yet when it came to paying, the price almost doubled, which is no joke when sending things abroad. Deceptive is the mildest description I can offer. Parcel Hero, on the other hand, although about 10% more expensive than Parcel Monkey's initial quote, provided the required service at the price Parcel Monkey cited initially."
Subsequently, Parcel Monkey asked for order details. Obviously, I did not order from them after this fiasco. Inputting order weight, size & destination produced half a dozen prices upto £35. I can still do this now. However, once through to the final page - without re-entering those data - prices were around ~£60.
4 years ago
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