They delivered but then claim parcel is overweight and charged extra.  When I sent them opoes of the documents attached to the parcel from the other end proving it was not overweight  they say it was oversize.  I then had to get the receiver to take photos of all box dimensions with a tape measure.  Still they didn't give e me the refund and they keep giving me same message that they are waiting for response from the courier for week after week of me chasing.  I calll this THEFT or FRAUD.  It honestly seems like a scam and they think most people will give up and accept the overcharge as it is a huge pain to get all the proof from the receiver to confirm the dimensions and weight.