They delivered but then claim parcel is overweight and charged extra. When I sent them opoes of the documents attached to the parcel from the other end proving it was not overweight they say it was oversize. I then had to get the receiver to take photos of all box dimensions with a tape measure. Still they didn't give e me the refund and they keep giving me same message that they are waiting for response from the courier for week after week of me chasing. I calll this THEFT or FRAUD. It honestly seems like a scam and they think most people will give up and accept the overcharge as it is a huge pain to get all the proof from the receiver to confirm the dimensions and weight.
4 years ago
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