Total scam, driver was put out because he had to print a label for me (a service which I had paid for) so I have just received an additional invoice for weighing the item incorrectly. A single ring in a matchbox weighing 0.16kg has been reassigned as weighed by driver at 8.00kg therefore my card will be charge the extra. What started as a internal UK package with no insurance cost £1.75 actual cost £12.87 Never again! No option to call them and live chat is an automated bot who doesn't read what you have typed. A second parcel was dumped on the street and couldn't be found by the company delivered to. The sign for name didn't exist.