Parcel Monkey are not the 'best service and delivery rates' available. Learn from my stupidity, do not believe their sales pitch. Check direct with the couriers or Royal Mail for prices. And I am absolutely certain you will get a better service elsewhere. Beware of they're purposely vague descriptions of items that are prohibited for postage. The item (a rechargeable toothbrush - specifically purchased for travel as rechargeable with USB) was deemed a prohibited item. Checking with other companies, it was not prohibited, but did require particular labelling. This wasn't in any advice from Parcel Monkey. However, they happily took my money and my item. Better still, demanded return postage or have the £150 item destroyed. So £50 postage for a 1.2kg 24 x 15 x 10 cm box in total - to go from my UK address to Southampton and return. Customer services is hopeless. There is no phone line. Only a bot or email. When you get a reply they are seriously no more than two to three hard line replies. Judging by other reviews. I am lucky. I got my item back but I donated £50 to Parcel Monkey but I'm not sure what for?