DO NOT USE THIS COMPANY ESPECIALLY FOR OVERSEAS BUSINESS PARCELS!!! We sent a parcel through Parcel monkey using DPD services overseas to our customer of 2 years in Sweden. The customer did not receive a notification about duties to be paid from Parcel Monkey or DPD and the parcel has now been sent back and I am having to pay for the parcel to be returned. We have also now lost custom as this was the first order placed since we left the EU. We will never use this company again and if you are thinking about using them please save yourself the hassle! The customer service is absolutely shocking and it can take days before you can get hold of them. There is no phone number and this just adds to the stress when things are going wrong. Terrible company! Terrible customer service!