As soon as read the word Monkey in the company's name i was doubtful, but i decided i would go with my heart and use them, this was the worst thing i have done as they have lost my items and because they were on the restricted list i couldn't take out any additional insurance. It was if they had known they wouldn't reach there destination in the first place and just take your money and run, i am now £600 out of pocket as i was due to be refunded when the items reached there destination. If you are looking for a courier company think twice before using this Monkey company. Do not make the same mistake as me.