I paid for a parcel to be shipped to Amazon returns centre in Slovenia. I used Parcel Monkey as suggested by Amazon. I filled out the questionaire and downloaded all the documents and attached them all in accordance with the instructions. I then dropped the parcel off at the local DPD pickup point. A couple of days later the parcel returned to me as I was told customs documentation had not been completed. I have for over a week now tried to get Parcel Monkey to arrange for shipping as the required documents have been downloaded and attached ( again?) they have refused to arrange uplift and have still taken my money. DO NOT USE PARCEL MONKEY FOR INTERNATIONAL FREIGHT.