I sent my parcel via parcel monkey and they lost my parcel. It was an electric scooter which the buyer paid £565. Parcel monkey had the cheek to refund me £10.79 saying that the parcel had a battery and it was in their restricted items. I told them what was in the item prior to collecting and they went ahead and took the parcel and lied and said it was lost. Do not use this company they are theives and I have lost my money and my item. They are a rip off not a good company. Stealing peoples hard earned money
3 years ago
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