Really poor customer service. Booked a parcel to go to Greece. Chased for three days for it to be collected, when it was, it was delivered back to me in error. ParcelMonkey have refused to refund me as having the parcel delivered to me is me using the service. No response to any emails or a complaint letter. They are not called Monkeys for nothing. please DON'T USE THEM!
3 years ago
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