Terrible terrible service. Override and mess up Parcelforce collections. Change labels without telling you and slow response times with awful chat support ( Someone called 'Hans' sarcastic and rude ).
My stupid mistake for using them and not Parcelforce directly. while Parcelforce apologise and will issue a full refund for non collection - Parcelmonkey wont pass on the refund and keep the money.
Avoid and use couriers directly.
2 years ago
Parcelmonkey has a
1.1
average rating
from
562
reviews
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