PM N° PMOEI89G lost or stolen? Sent parcel to USA. Paid them 15/1/23. Paid customs duty in Germany. 19/01/23 After that parcel stolen or lost. Umpteen CHATS, emails to them. Just get delaying tactics. The right hand dosen'y know what the left had's doing. Scammers at large? Just take time out to look at my file. The other month I sent the claim to you and UPS. The customs duty was paid to German customs 19/01/23, then it disappered. You take money from all angles then go to sleep. YOU SAID waiting for UPS, a lie I sent them detailed report weeks before. I want to know what is hapening NOW? 01/05/23. 5 months later?