Sent a parcel to Middle East using Parcel Monkey. Actual delivery was done by DHL. I did weigh the whole parcel at the post office before booking online. It all came to under 4kg. Parcel was delivered to its destination however couple of days later my card was charged again as parcel monkey informed me that the actual weight was 11kg. There is no evidence of this claim but money left my account already. Never again will i use them and do not recommend to others. Customer service is non existant. Bad for any business
8 years ago
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