The worst, most dishonest and awful company I've ever dealt with. Absolutely horrendous experience. Go direct to the courier! My parcel was stuck in customs for 50 days and no communication. They blamed UPS and didn't want anything to do with it. Now they have said it's been destroyed!!! They refused to give me compensation or a refund as the items sent were on their restricted list. They list nearly all items that you would post, even when UPS allow these to be sent. They do this purposely to avoid paying compensation or refunding if something goes wrong. Its like ordering a taxi that's doesn't turn up. They blame you and say, our T&C's state if it doesn't arrive it's not our fault but still charging you. Total scammers