I sent a package from USA to Australia, value of contents was $12.50. Postage was approximately $50. Package held by Australian customs for inspection, cost was $194.00. Many messages later and I was charged $194.00 for destruction of package. Still receiving messages now asking for further payment. Don’t waste your money on Parcel Monkey. Terrible customer service and communication. Pay extra and ship your package with USPS, FedEx or UPS. At least you know it will arrive safely without ridiculous extra charges.
1 week ago
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