DO NOT USE THIS COMPANY!! We booked a collection for Friday (today) and they said they would collect it until 4pm but never showed up neither bother to let us know what happened. When we tried to contact them, they just told us that the parcel is not going to be delivered today, but it could be rescheduled for Tuesday. We are leaving the country on Monday and they didn't offer any other option. They couldn't care less. I work in customer service and never seen anything like this. They know how rubbish they are because they don't even have a number you can call. What a waste of time!