The bad reviews are right - I'd suggest avoiding this company if you can. They failed to pass messages on to courier as promised which meant my parcel wasn't collected, and despite giving my mobile number no-one called. The online chat function - Parcelmonkey's version of customer service - doesn't apologise or explain. Went directly with Parcelforce instead.
7 years ago
Parcelmonkey has a
1.1
average rating
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589
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