BEWARE. Unreliable, very irresponsible service. My $29 -postage package of books I need, sent from NY to Europe, has disappeared. Tracking report indicates meandering all over USA. Fourteen days later, I have no idea where the package is. Customer service issues apologies but no information. THe tracking website "has issues" " it will be fixed" but hasn't been fixed. And no one knows where the package is. I deeply regret using parcel monkey. Better to pay a bit extra and not lose your time and money.
7 years ago
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