Booked parcel with pm parcel force to deliver it. Parcel force had severly damaged the box and the item. PM states they cant give compansation as I didnt pay for extra cover. If item was damaged but box in tact I would take resposabillty for damage but as pictures sent to parcel monkey clearly show the box looked like it had been thrown around. Holes as big as my hand a one edge of box was virtually destroyed. I went on chat and keep getting fobbed off with an apology and please wait for management to contact me. Im waiting and still waiting......... up date have now been blocked from contacting them in any way....told to wait for management to contact me Not wait a minute whilst we block you. AVOID. REALY DONT CARE....I WILL FIGHT IT. JUST THROUGH PRINCAPLE. SHAME WHEN HAVE TO NOW LOSE MONEY AGAIN TO TAKE THEM TO COURT BUT I WILL BECAUSE THEY HAVE PUT ME OUT OF POCKET