Dreadful. Do not use. For en entire month they failed to tell us our parcel was held up because it had a prohibited item in it, then when we eventually discovered what had happened, they refused to resolve the issue. 'Customer services' were slow and unhelpful. In the end we had to spend many days on the phone to the actual courier, Parcel Force, which returned the parcel. We will never use them again, and i'd strongly advise anyone else not to.
6 years ago
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