🚫🚫DO NOT USE THIS SHIPPING COMPANY🚫🚫 THIS IS DEFINITELY THE LAST TIME I WILL USE THIS DISCUSTING COMPANY AFTER ALREADY HAVING BAD PREVIOUS EXPERIENCE WITH THEM!!! I SENT A PACKAGE WHICH WAS LESS THAN 30kg SO IT WAS CORRECT FOR THE SERVICE USED BUT A MISTAKE WAS MADE WITH THE MEASUREMENTS AND WAS ONLY OVER BY NO MORE THAN 10cm AND THEY HAVE TAKEN AN EXTRA £52 FROM MY BANK ACCOUNT WITHOUT MY AUTHORISATION WHICH IS OUTRAGEOUS!!! THE ITEM I SENT WAS ONLY VALUED AT £60 AND I PAID THE PAYMENT OF £12 TO SEND IT PLUS HAD FEES FROM EBAY AND PAYPAL WHICH TAKES ME OUT OF POCKET BY LOADS... I HAVE BEEN A MEMBER OF PARCEL MONKEY SINCE 2012 AND SPENT THOUSANDS OF WITH THEM WHICH THEY CAN SEE FROM THE HISTORY AND THEY HAVE NOT EVEN TRIED TO COMPROMISE WITH ME AT ALL!!! I WOULD TOTALLY UNDERSTAND IF ANYTHING UPTO £20 EXTRA WAS TAKEN FROM ME BUT £52 IS ABSOLUTELY APPALLING!!! I WILL NOW DO EVERYTHING WITHIN MY RIGHTS AND POWER TO SHAME THIS COMPANY AND STOP OTHER PEOPLE FROM USING THEM AND BEING RIPPED OFF LIKE ME!!!