Used to ship 6 heavy crates. Advised by parcel force to use plastic storage crates not cardboard boxes due to weight. Paid £123.99 through parcel monkey for net day. Includes £30 for compensation up to £1,500. All cases arrived smashed and contents damaged. Items were wrapped in bubble wrap and surrounded by Styrofoam chips. Sent pictures, valuations, statements the works. Parcelmonkey declined ompensation stating not in cardboard boxes and therefore did not meet terms and conditions. Refusing to payout even though insurance premium paid. Now taking legal action. Avoid this scum.