I paid to for them to pick item from me and drop the item to different address in parcelmonkey website to Parcelforce . Parcelforce picked it from me delivered it back to me over and over they even left it outside my home . Now they are asking for more money to be delivered to the right address . WHAT A WASTE OF TIME AND ENERGY .I DO NOT UNDERSTAND HOW THIS WORKS FOR THEM .Parcelmonkey wants me to pay again too its like paying and signing up for unnecessary headache .I have attached the two labels which was printed to send it back to me . I tried to get in touch with them to inform the right address after their 1st attempt to deliver it back to be after picking it form me .But they insisted that it was right address they are trying to delivery the parcel to. Now I can see the label they have been desperately trying to deliver it back it me instead of sending it to right address .