I've had a terrible experience with Parcel Monkey UK. My parcel arrived damaged, and 3 pairs of sunglasses were completely bent. Despite my 300 GBP insurance coverage on my pack, the company hasn't paid for my losses. Their excuse was that I didn't hold a receipt for the glasses. The damaged glasses are still available to purchase online, and those websites clearly state the price of the sunglasses. I only advise using Parcel Monkey and its insurance services if you have a RECEIPT FOR ALL THE GOODS in the parcel otherwise having and insurance is pointless as Parcel Monkey UK will be ripping you off.