Received the standard photo of a package dumped in the random hallway of a neighbouring block of flats, and therefore instantly stolen. No attempt made to even deliver to the correct building - and no safe place ever nominated as an option, as a porterage/concierge system operates in my block, as all Evri couriers are fully aware. No call-back as requested, just a bot sending dear-John emails, constant back-and-forth until I convinced the sender to refund on the basis of theft of my package. Presumably sender will claim compensation from Nevri, they (the sender) have been informed they will lose all future custom from both myself and my colleagues and acquaintances until they choose an alternative 'delivery' company in future.