“I am always rather nervous when the car insurance is due, shall I stay or go? Megan(MC7) was very reassuring, and helpful, made me feel relaxed and easy to talk to, helped me with queries so that by the end of the conversation I was happy to renew. Whew, thats a weight off my mind!JoJ”
“Having arranged my home insurance three days ago I received the documentation via e-mail. I had three queries regarding the proposal and schedule. My queries were answered immediately and satisfactorily via a phone call and my policy was also improved to my greater satisfaction.”
“Although you provided my correspondence address instead of the risk address on my insurance policy documents, you were very prompt in adjusting these and sending them to me straight away. Thank you.”
“I wish all insurance company policies were this straightforward and concise. This is so that people get right the information in the first place, a pleasure to do business with.”
“I wish all insurance company policies were this straightforward and concise. This is so that people get right the information in the first place, a pleasure to do business with.”
“JP3 made taking out this insurance policy quick and easy - and with a bit of personality thrown in! Not a bored automated voice at the end of the phone! Not only that but this insurance came in £400 cheaper than my renewal price from my previous insurer. Uploading licence details and proof of NCD was also easy. Would recommend this.”
“The whole procedure of renewal took little more than ten minutes and everything was explained clearly and succinctly and questions were answered to my satisfaction. Megan made the whole process very easy. Thank you!”
“MC7 was very helpful today, answered all my questions directly, resulting in my decision to stay with One Call Insurance for my next years car insurance.”
“Excellent customer service, the advisor was very helpful and sorted my query quickly and efficiently. Her username is er2.
Would definitely recommend :)”
“Sc3 called me to ask if I had all my documents and if everything was in order, which it was. He also queried about my excess which I didn't realise was high. So he rectified this and was quick to send me an email with the new details. He was very efficient”
