“I contacted one call to ask about my insurance cover when abroad in Europe, KW9 dealt with my query. She explained clearly what my cover included and explained the break down cover too, very helpfull, efficient and friendly. I finished the phone call pleased, with my questions answered and with the cover I needed. And did not take long either, Thank you :)”
“I called to verify the quote and my enquiry was dealt with by AR6. AR6 ran through my quote, answered my questions and discussed all options available to me. AR6 explained how to upload proof of my no claims bonus and copy of counterpart drivers licences.
Overall, very easy to do. Well done AR6!”
“Needed to contact One Call with a question regarding my car insurance policy. I got through to an adviser Katherine Wilson (KW9) who was most helpful, not just with my query (which was easily sorted) but positive advice regarding services attached to my policy. This conversation ended up with me receiving improved breakdown cover at a great price!! Thank you!!!! :)”
“I have spoken to Adam jacques today regarding my new policy and he was most helpful and made everything so easy to understand and take in thank you once again. N proctor”
“I have spoken to Adam jacques today regarding my new policy and he was most helpful and made everything so easy to understand and take in thank you once again. N proctor”
“Excellent service so far, your customer service team called me several times to make me aware that my £300 excess could be reduced which was fantastic!! It's not often you get called where a positive outcome is being suggested!!
Cheers”
“I spoke to 'Lauren' [LC1] this morning to clarify and change a couple of points on the Statement of Insurance, and found her to be so helpful and friendly. She also took the time to explain the benefit of Excess Reducer, which I am pleased to have received. Thank you so much. I am SO-O-O-O-O-O pleased I came back to One Call Direct. Thank you x”
