“Unable to access my documents as the vault access code does not work, nor the replacement code. Still waiting to hear back re a resolution to this problem.”
“Jess was extremely friendly and aware of all policies, she supported my needs and requirement in such a perfect customer service that i was impressed with her knowledge and standards with so much quality service, i was not sure about the quote and i decided to get back to her, she supported me all the way through until i decided to get back to her and go ahead, outstanding service”
“Laura Hulley (LH5) was excellent in the way that she handled my policy renewal.
Communicated excellently to any questions that I rasied/asked.
I canot find any fault with her, I give her high praise in her clear explanations and communication with myself.”
“I had no problems what so ever in getting the information I requested.
Andrew North the gentleman I spoke to was polite and friendly in answering all my questions.”
“No problems at all, nice to speak to a polite person who doesn't just want to just sell you the policy but wants to help and supporting a northern company is always positive”
“Today I altered my car insurance to accommodate a change of vehicle. Everything was carried out by your agent, Mr Andrew North, smoothly, efficiently and speedily. Mr North also advised me about a breakdown package available to me which, although I did not take up at this time, I may well use on renewal of my policy at the end of August.”
“Ashley very polite and knowledgeable. Made the process easy. Quote much better than the renewal from previous insurer.Happy to deal with One Call again.”
“the young lady AG3 who dealing with my query was very polite and friendly helpful very fast and efficient i've been with onecall for a couple of year and can't fault them”
“I needed to add my daughter to my Insurence andrew was so polite very helpful went through the process soi could understand it a big thank you Andrew”
