“I have been with One Call for a few years now and recently had to make a claim after someone politely ran into the back of me! They have been very courteous and professional all along and answered my queries in a timely manner. This part is still ongoing which is why I can only rate claims experience as average at the moment, the rest of their service has been great otherwise.
Today I rang up for an insurance substitution to ensure the replacement car was covered for pickup and spoke to a polite chap who I believe was called Dan, the call was dealt with in a very friendly and professional manner and he was able to answer all of my queries.”
“Just took out new insurance policy with yourself and I found the lady very helpful and polite as well as getting it cheaper than my previous insurer thank you x”
“(RT6)
I had several questions I needed to ask before I decided to renew my house and contents insurance. All these were answered clearly and to my satisfaction. The quote was competitive and the cover meets all my requirements.”
“I had several questions I needed to ask before I decided to renew my house and contents insurance. All these were answered clearly and to my satisfaction. The quote was competitive and the cover meets all my requirements.”
“Very clear and helpful from NC4 member of staff - but did take quite a long time on the phone to sort out.
Worth it though to be sure of getting everything correct. Very competitive quote -saved us £50 and better provision than our last insurers. Thank you.”
“One call , contacted Katherine Wilson ( KW9 ) went through all the details and was very polite and very clear on all my details about the car policy .
Would recommend this insurance company .
G W”
“Rang today to update my policy details by adding on a cherished number plate. I was updated that I was 21 in the queue but was on only on hold for 2 minutes. The process and payment took less than three minutes and policy documents came though by email immediately.
The support guy, Steven (SH4) was totally on the ball..Couldn't be easier.”
“I called today because some of my documents had not been emailed to me from the previous day. I spoke to another young lady called Rosemary RS3 who was really pleasant and helpful there was no fuss she apologised to me and emailed them straight away. Thank you Rosemary..”
“James Bedford was excellent very informative, most of all made my day by speedy response and used initiative to tackle anything I asked of him during the conversation with a positive attitude. Can't ask for more”
