“This Monday morning I decided to get through all my backlog of business, starting with the house and contents insurance. I had received a renewal letter from One Call with a quote and popped onto the computer to compare. No other company came close to the price, apart from One Call offering the same cover for £27 less. I called them and was put through quite quickly to Kimberley Brooker (KB6) who adjusted some of the details on my existing policy and it still came out nearly £20 cheaper than expected. I bought the insurance and can rest assured that everything is covered. Also, going through the internet gets me another Meercat toy!”
“I found the process of purchasing home insurance with OneCall was very easy and straightforward.
The Household Advisor that assisted me, Samuel Wells SW1, was very clear, professional, and easy to communicate with.
He was also able to help me with a query I had relating to my motor policy I also arranged via OneCall.
I found the prices were competitive, and the extent of the cover offered seemed thorough.
The documents were emailed to me within seconds of the call end.”
“Spoke to KB6 to correct the address given by the database used on the web site and requested a printed version of the documentation. Good transaction and communication.”
“Excellent customer service. One Call telephoned to advise me that my excesses were above those necessary and in doing so they were reduced to lower amount with no additional charges.”
“I telephoned Once Call as a lot of the questions were unclear on the comparison site. The caller was Ashleigh she was very helpful and asked her manager things that she was unclear about. Having a son at University for half of the year does present tricky questions.”
“I am a new client for home insurance with this company but so far everything was explained to me and hope I get the same service if I ever had to make a claim.”
“The agent I spoke to (KB6) was extremely helpful and the renewal of my home insurance policy was processed quickly and efficiently. The confirmation documents were emailed to me within minutes thus endorsing the overall good impression of the company that I had received during my previous telephone conversation to renew my policy.”
