“Amy Anderson handled my call very professionally at the sales/renewal side of things. As I have made no insurance claims yet with the company, I can not comment on customer service as per that side of the business.”
“Used online service to change car details. Didn't get a reply til over 4 hours later and after I'd phoned call centre and completed changes over the phone. Perhaps online chat service would have been the service to use?”
“Used online service to change car details. Didn't get a reply til over 4 hours later and after I'd phoned call centre and completed changes over the phone. Perhaps online chat service would have been the service to use?”
“Used online service to change car details. Didn't get a reply til over 4 hours later and after I'd phoned call centre and completed changes over the phone. Perhaps online chat service would have been the service to use?”
“Used online service to change car details. Didn't get a reply til over 4 hours later and after I'd phoned call centre and completed changes over the phone. Perhaps online chat service would have been the service to use?”
“Used online service to change car details. Didn't get a reply til over 4 hours later and after I'd phoned call centre and completed changes over the phone. Perhaps online chat service would have been the service to use?”
“Used online service to change car details. Didn't get a reply til over 4 hours later and after I'd phoned call centre and completed changes over the phone. Perhaps online chat service would have been the service to use?”
“Amy, AA2, rang me and was extremely helpful. I had left the renewal of my house and contents policy rather late and she talked me through it.
I have had difficulty signing the online agreement and will have to call the office later this morning. This is not helpful - there is a problem with the site.”
“Ashleigh Green was very helpful, her username was AG3. She helped talk me through my options and I decided to stay with One Call even though I phoned up with the intention of cancelling my policy.”
