“Used online service to change car details. Didn't get a reply til over 4 hours later and after I'd phoned call centre and completed changes over the phone. Perhaps online chat service would have been the service to use?”
“Used online service to change car details. Didn't get a reply til over 4 hours later and after I'd phoned call centre and completed changes over the phone. Perhaps online chat service would have been the service to use?”
“Used online service to change car details. Didn't get a reply til over 4 hours later and after I'd phoned call centre and completed changes over the phone. Perhaps online chat service would have been the service to use?”
“Used online service to change car details. Didn't get a reply til over 4 hours later and after I'd phoned call centre and completed changes over the phone. Perhaps online chat service would have been the service to use?”
“Used online service to change car details. Didn't get a reply til over 4 hours later and after I'd phoned call centre and completed changes over the phone. Perhaps online chat service would have been the service to use?”
“Amy, AA2, rang me and was extremely helpful. I had left the renewal of my house and contents policy rather late and she talked me through it.
I have had difficulty signing the online agreement and will have to call the office later this morning. This is not helpful - there is a problem with the site.”
“Ashleigh Green was very helpful, her username was AG3. She helped talk me through my options and I decided to stay with One Call even though I phoned up with the intention of cancelling my policy.”
“Very professional, courteous and a great assistance - this was not a straight forward insurance policy, i had to resolve issues with a prior policy that was dealt with very quickly and resolved all my concerns, a real stress relieve valve..!”
