“Laura was incredibly helpful and seemed to go above and beyond to make sure that we understood the policy and to keep in touch. She offered to call me when I had to make decisions (appreciate this was to chase the business) but it's to her credit that it just appeared that she was a really thorough and friendly person who was trying to make the process (either way; buy or not) as simple as possible. And she did. Thanks Laura. Jayne”
“Laura was incredibly helpful and seems to go above and beyond to make sure that we understood the policy and to keep in touch. She offered to call me when I had to make decisions (appreciate this was to chase the business) but it's to her credit that it just appeared that she was a really thorough and friendly person who was trying to make the process (either way; buy or not) as simple as possible. And she did. Thanks Laura. Jayne”
“Laura was incredibly helpful and seems to go above and beyond to make sure that we understood the policy and to keep in touch. She offered to call me when I had to make decisions (appreciate this was to chase the business) but it's to her credit that it just appeared that she was a really thorough and friendly person who was trying to make the process (either way; buy or not) as simple as possible. And she did. Thanks Laura. Jayne”
“I just went through the 'mid-term change of car' procedure on my existing policy. The girl who i spoke to, called Kacey, was extremely polite and helpful. She explained everything clearly and carefully. She deserves praise for her friendly and professional attitude.”
“I contacted one call to renew my insurance after receiving a quote for renewal. I was greeted by MC7 from customer service. The lady was polite and had good communication skills. She answered my questions clearly and in a manner I could understand. She explained all of the companies procedures with regard to payment, and the importance of listening to the terms and conditions following the end of our discussion. She was very helpful and considerate. Thank you MC7”
“Renewal price went up due to a claim, spoke with kw9 it was all explained with ease, very clear not happy with the price increase but what can I expect.”
