“I have only just set up the policy so cannot comment on that, however, the customer service i received from Sarah Cuttell (sc7) was absolutely first class.”
“The guy JC1 was most helpful, and courteous. He explained the changes through to me and his communication was clear and concise. I had no problems understanding any instructions. JC1 was professional, and yet gave a personal feel to the call, I liked this approach very much. The only downside of the call was the long waiting time approx 14 minutes. Keep up the good work One Call!”
“Very pleased with service. Contact today from user SC3 was courteous efficient and professional. Always straightforward and easy to contact via telephone.”