“Wasn't sure what we were paying for the direct debit so rang up and spoke to AE2 she explained it was home insurance and sent us a copy of the policy which we had not received in the past. Ashley Evans was very helpul and polite.”
“Layla Beaumont deals directly with my quote enquiry over the phone, as I had terrible difficulty trying to receive a quote online (it would not let me click the get quote button at the last stage)
I have never had suh an easy, swift process... She was great and very helpful indeed!
.”
“The service I received was very good the agent SP5 informed me of things I had not thought of which saved me money, Docs were received imediately so all up and running.”
“I was very impressed with the way I was informed by LB6,and the way I was treated throughout the transaction,which was explained to me in a simple but clear manner,nothing was too much trouble if I asked questions,couldn,t fault my customer service experience.”
“I spoke to Layla LB6 and found she was extremey helpful, friendly and polite and made the whole process very quick and easy. I received all my tx messages and e-mail confirmations within minutes of putting the phone down!
Would definatly recommend
.”
“The lady Layla Beaumont(LB6) who dealt with me had a great phone manner, she was very polite and very clear, talking in very plane English making it easy to understand. There was no doubt in my mind she was selling me a great policy.
Thank you Layla :).”
“Helpful not pushy at all, great for explaining the hard to understand bits a real friendly down to earth person on the other end of the phone
Would recommend to everyone.”
