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One Call Insurance Reviews

4.6 Rating 4,224 Reviews
94 %
of reviewers recommend One Call Insurance

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Anonymous
Anonymous  // 01/01/2019
Thank you for your all your help and advice! Ref MR1
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(Car Insurance) - Posted 10 years ago
MR1 was very helpful on the phone today. Good communication skills,very friendly and helped with my queries today thank you
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(Home Insurance) - Posted 10 years ago
Username AE2 helped me rectify an error I made on my policy. Quickly, efficiently and sympathetically. Thank you
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(Home Insurance) - Posted 10 years ago
I had made a mistake on my details and the customer service team were sympathetic and helped me put it right quickly and efficiently.
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(Home Insurance) - Posted 10 years ago
No fault settled ok was talking to *RT2* VERY GOOD
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(Car Insurance) - Posted 10 years ago
very happy and nice to see this engagement with customers
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(Home Insurance) - Posted 10 years ago
Excellent customer service, the advisor was very helpful and sorted my query quickly and efficiently. Her username is er2. Would definitely recommend :)
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(Car Insurance) - Posted 10 years ago
RD7 was extremely helpful and made the whole experience easy.
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(Car Insurance) - Posted 10 years ago
Girl on phone was very helpfulbut when reading things back to me she spoke too quickly but in the end it was fine . The call reciever was RT2
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(Car Insurance) - Posted 10 years ago
RT2 in customer services dealt with my query quickly and efficiently. There was no waiting on hold for ever. Recommend for customer service
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(Car Insurance) - Posted 10 years ago
Reference KB6 I wish companies would give best price first time, rather than me looking elsewhere finding a better price then the original company dropping their price to match competition
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(Home Insurance) - Posted 10 years ago
Scott was very clear and helpful in his courtesy call pointing out benefits to me that I had missed. Excellent service.
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(Car Insurance) - Posted 10 years ago
Changed my car so needed new certificate, email was received before l ended my phone call . Very fast and efficient.
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(Car Insurance) - Posted 10 years ago
i find very good
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(Car Insurance) - Posted 10 years ago
LM8 was very helpful. I had to ask her to speak up as I struggle to hear what I assume are headband microphones, but did so straight away and she tried to improve my quote, unfortunately unsuccessful, but the customer service was consistent.
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(Car Insurance) - Posted 10 years ago
Sc3 called me to ask if I had all my documents and if everything was in order, which it was. He also queried about my excess which I didn't realise was high. So he rectified this and was quick to send me an email with the new details. He was very efficient
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(Car Insurance) - Posted 10 years ago
very polite and courteous telephone operator (user name AJ5) when renewing my home insurance. Clear explanation of process.
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(Home Insurance) - Posted 10 years ago
spot on advisor rd7 took care of everything and was very helpfull
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(Car Insurance) - Posted 10 years ago
I contacted one call to ask about my insurance cover when abroad in Europe, KW9 dealt with my query. She explained clearly what my cover included and explained the break down cover too, very helpfull, efficient and friendly. I finished the phone call pleased, with my questions answered and with the cover I needed. And did not take long either, Thank you :)
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(Van Insurance) - Posted 10 years ago
I called to verify the quote and my enquiry was dealt with by AR6. AR6 ran through my quote, answered my questions and discussed all options available to me. AR6 explained how to upload proof of my no claims bonus and copy of counterpart drivers licences. Overall, very easy to do. Well done AR6!
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(Car Insurance) - Posted 10 years ago
One Call Insurance is rated 4.6 based on 4,224 reviews