“when phoning was very helpful I as I dialled wrong numbers and they either gave me the right number or re directed me to the right person. once I was on the phone to Stephen (SH4) he was very helpful and cheerful guy who is exactly who you would look for in a customer service provider.”
“I phoned in as I have just purchased another car and I spoke with Andrew North, 'One Call' Advisor, and first impressions, he was extremely polite, made me feel like a valued customer and I appreciated the advice he gave me.
In the call, he presented me with a quote, (from the under writers-no fault of his own) slightly higher than the competition but as I have had great customer service from yourselves in the past, including the professionalism I received from Andrew today, I decided to stay with One Call.
Andrew is a credit to your company and I would not hesitate to return.
Kindest Regards.”
“I received so many emails, documents.... it is the first time i am looking for to insure my belongings in London. operators speak to the customer as if we were experts in insurance...
I will cancel the pre-agreement today as I don't understand it at all.
regards
Iman Sibaiova”
“Laura (LB6) was very friendly and answered all my questions and gave me all the information I needed. She called me back when she said she would and was very helpful throughout the whole process. Also Laura saved me £60 on my car insurance!”
“Layla Beaumont was very friendly and answered all my questions and made sure I had all the information I needed. She called me back when she said she would and was very helpful throughout the whole process and she saved me £60 on my car insurance!”
“I would recommend One Call Insurance to all who are thinkk of buying Home insurance the person I dea with EM1 was most helpful, very pleasent did not keep me on the phone longer than necessary. Hope to stay with this company as prices do not appear to shoot up from previous year.”
