“insurance renewal beat other providers by offering better protection at more than 10% less. Adam (AJ5), the advisor I spoke to on the phone was excellent!”
“I tried to use the supplied link and password combination to access the document vault, but I was unable to do so on each of the repeated attempts.
However one phone call and I was immediately sent my documents. Many thanks to AE2 for her prompt assistance.”
“Very grateful to AJ5 for being so so helpful and polite whilst going through the insurance in details.
I am very please with the amount of cover and had no hesitation in taking up the insurance policy for Building and contents. I can and will recommend One Call & AXA Insurance to anyone. Thank you Adam Jackson.”
“The difficult bit was waiting for the call to be answered. One I went through the different options I was left waiting with no up dates. The first time after waiting some 15 minutes before hanging up similar the send time on the same evening. I did get through quite quickly the following night. I suggest you provide some information service of where the caller is in the queue or a recorded message that the call is important to the company and the call will be answered ASAP! Having said the above once I got through the service I received from AJ5 was first class.”
“No real problems just a big increase which change of vehicle also when we had a breakdown had to pay an excess for it to be recovered which never had to do with any other insurance breakdown”
