“I like ordering from Jwines. It's easy to find a variety of wines. I am still confused about the sales tax and have not been able to get an answer. I think the customer service needs some improvement but the web site and order process is excellent.”
“I have had problems with J Wines in the past. I decided to buy from you again . There was an issue with the delivery company and Yaakov was very responsive.”
“I recently order wine as a wedding gift for a close friend. The ordering process had some glitches due to fact that I was sending the order as a gift. Their computer technology is not seamless but with a few calls I was comfortable with my order
I have received excellent reviews of the wine from my friends and the delivery has been prompt.”
“We liked the reviews provided by J Wines. We also liked the service provided. We received our shipment within 4-5 days of the order.
Our one concern was that the review for one of the wines stated that it was not kosher for Passover. When we received the wine, the label on the bottle stated that the wine was kosher for Passover.”
“After finally reaching a customer service representative to correct an address error, after 4 days of attempting via phone and email, my order was redirected promptly.”
“This case was shipped with the bottles in upright containers, by the time it got to me the corners were torn and the packing torn so bottles rattled. I would prefer them to be shipped as before laying on their side this seems to be a more secure way. Thx”
“I have a problem with Federal Express delivering your wine, I may never receive it as they tell me that after 10 days they will send it back to you. I even called them to tell them that deliveries have to come through the front door. The driver has tried 3 times now and he still goes to a back door which is unmanned and locked 24/7. UPS figured this out with their first delivery so this seems unique to Federal Express. I am elderly and disabled and have no way to get to them. They seem to not care a bit. They are making the mistake, not me.”
“I appreciate the opportunity to explore your selection and have it delivered on the doorstep. Living in an area with limited selection is daunting when searching for wine craftsmanship.
Having found one that I like, I look forward to discovering more wines ... It's nice to sample the best "trees in the forest"...
You should have guest”
