Login
Start Free Trial Are you a business? Click Here

1-800-GOT-JUNK? Reviews

4.9 Rating 3,070 Reviews
98 %
of reviewers recommend 1-800-GOT-JUNK?
Read 1-800-GOT-JUNK? Reviews
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Un service hors pair: personnel courtois, efficace et humain. Je recommande fortement
Helpful Report
Posted 6 days ago
Did a great job hauling away what was needed
Helpful Report
Posted 1 week ago
I noticed one of your ads periodically. Then, due to a digital adapter failure I had to get rid of an old analog TV and VCR/DVD player. I contacted your company and it was smooth sailing thereafter. Trevor called 1/2 hour beforhand, then Ryan and his cohort arrived. The cost to remove my goods was reasonable & I was happy that the electronics were going to a charitable institution. I paid on the spot and would recommend 1-800-GOT-JUNK to anyone in need of the same service.
Helpful Report
Posted 1 week ago
Scheduling the pickup online was easy and intuitive; the two gentlemen who picked up my stuff were efficient, very courteous, explained the pricing clearly. Points to them also for being able to find me; my apartment complex can be very confusing.
Helpful Report
Posted 1 week ago
Looks like they move above and beyond just removing the large items but cleaned everything so my realtor just had to walk in and do an Open House!
Helpful Report
Posted 1 week ago
Frtom Cynthia on the phone to the two haulers who came to my apartment, doing business was simple, clean and satisfying. The price was reasonable. I would use 1 800 Got Junk again. Barbara
Helpful Report
Posted 1 week ago
For my Los Gatos, Ca, pickup on July 22, 2025, my 1-800-GOT-JUNK? pickup was incredible. I was able to reach a real human the day before the pick up after conveniently scheduling a pick up time quickly online. The nice person on the phone answered my few questions right away, and I felt confident with the upcoming procedure. Today, June 22, I had a 2 hour window of time (8-10 a.m.), received a call to notify me that Gerardo and Zach were on the way to my home. They arrived on time, gave me an official quotation, listened as I reminded them that I was also requesting to have a different sofa moved into the place of the removed sofa. Before my two hour window had passed, they had removed the old sofa, moved a different sofa into the place, charged me, and left. Zach and Gerardo were nice, friendly, and helpful. It was an unbelievably smooth operation, and I will not hesitate to recommend them to others or to call them in the future. Kathy
Helpful Report
Posted 1 week ago
They arrived on time and quickly moved my items out of my house onto the truck. Very satisfied!! Thanks.
Helpful Report
Posted 1 week ago
the 2 men that came to my home were great very polite and was happy about the same day they removed my furniture
Helpful Report
Posted 1 week ago
Roger and Thomas did a great job for us. I support them.
Helpful Report
Posted 1 week ago
These guys are wonderful!! They came the same day I called them. My only complaint was it was a little costly.
Helpful Report
Posted 1 week ago
I am over 80 and had no way of removing a few things from my apartment. I phoned them on Monday and they were there Tuesday morning and removed the furniture.
Helpful Report
Posted 1 week ago
My experience with 1-800-GOT-JUNK was excellent. It was very easy to schedule my appointment online. The communication through out the entire experience was very helpful. The gentlemen that came to remove the junk were very friendly, helpful and professional. Joe was the contact person on the job and he is excellent. The other guy on the job was so nice and courteous. I really appreciate their kindness, professionalism and their hard work. I will definitely call 1-800-GOT-JUNK again!
Helpful Report
Posted 1 week ago
Very impressed with your workers. Handled our "junk" gently and took it to your charity connection.
Helpful Report
Posted 1 week ago
Outstanding, friendly professional service. Very efficient and charge is what I expected.
Helpful Report
Posted 1 week ago
Service rapide, les 2 employés sont venus rapidement dans un délai d’environ 2 heures, et répartis avec les objets dans les 15 minutes, je recommande cette compagnie!
Helpful Report
Posted 1 week ago
The 4 young men were friendly, pleasant to talk to, caring and accommodating. They Worked quickly and took much care in their job. We appreciated their efforts as they worked hard to ensure everything was done properly. Thank you.
Helpful Report
Posted 1 week ago
The team that helped me was good and fast. The only thing I would change about Got Junk is to provide more transparency in pricing. I understand that the price may vary by region, but there should be guidelines regarding what we can expect for certain weights, volumes, type of work, etc. I still can't decide if I got a great deal, a fair price, or if I was overcharged
Helpful Report
Posted 1 week ago
Excellent service! They were extremely proactive with communication, and the two workers who showed up were friendly, efficient, transparent, and professional. I will absolutely use them again in the future and would recommend them to anyone in need of similar services.
Helpful Report
Posted 1 week ago
Highly competent, articulate and personable employees did a great job removing my junk. All was taken and cleanup occurred with all messes eliminated. Highly pleased with this whole process!!!!!
Helpful Report
Posted 1 week ago
1-800-GOT-JUNK? is rated 4.9 based on 3,070 reviews