“The pricing structure is not customer friendly in my opinion. You can’t get a price or an estimate. They crew must arrive, assess what you are trying to get rid of, and then they give you a speech about how they structure the pricing tier. They talk about how much space your items are going to take up and how they price the space. They mention labor and then give you a price. I had a small full size fridge, a recliner, and a book shelf. These items were in my garage and they pulled up right outside of my garage. They loaded the items in a few minutes. They charged me $453, which I thought was ridiculous. You have the option to decline the price and it says that it is no charge to you if you elect to not use them. I don’t know how that negotiation would have went. I needed the items gone due to time crunch on getting out of my sold house, but I thought the business model outs the client in a very awkward situation. If I would have been quoted this price on online, I would have shopped around. The crew was nice and professional. Shop around, they are pricey.”
“Very professional. Jaylen Brockjohnson and Liah Joslyn came in, introduced themselves to me and assessed what needed to be disposed of. They explained the process to me and respected my household. Would ask for them next time I need them.”
“Very professional & polite. Couldn't have more pleased. My only question: We were told we could get a donation receipt because, our " junk" was very nice furniture. Thanks. Sharon Manskar”
“We really appreciated the same day service. Ernesto and Marquez were absolutely the best! Friendly, knowledgeable and a pleasure to deal with from start to finish.”
“Robert and Silas were very professional and 2 hard working guys. They were quick and cleaned up after themselves. I plan on using yall again soon and would want these guys to come back . THEY HAVE VERY GOOD WORK ETHIC AND POSITIVE ATTITUDES!!! Thanks again”
“Armani and Bryan were great representatives of your company, both were professional and super easy to work with ! I will be requesting them again in the near future! 10 out of 10 !”
“Great guys! Hard workers. They had some difficulty getting the huge cabinet from upstairs to downstairs and had to collapse it in the final analysis. This resulted in shattered glass but they were very good with the clean up. It was a 2 hour job, and they were very nice, pleasant, and great workers. I tried to help and they wouldn't let me!”
“Joseph kept me apprised of the time he would arrive and arrived promptly. He was quick and efficient with the removal of the items from our second floor apartment. Thank you!”
“Aodhan and Matthew were awesome! I can't say enough about how wonderful they were through a massive storage unit clear-out. It was easy to book an appointment, follow-through has been great. Will definitely call GOT JUNK again in the future.”
“If I have to use you again, I will ask for the fellas who serviced me.
They came to give me a quote and advised they could do the removal right now !”
“David and Sean were absolutely phenomenal BUT I got sticker shock on price. Yikes it was four times what I thought it would be. I was in a bind to get rid of one item and David was nice to drop the price which took a little pain away so I went with price that was three times what I expected.
Never again I will call a friend with a truck or rent a truck. WAYTOO HIGH $$$$$.”
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