“Rapid scheduling, in time for the appointment. The pick up workers were careful to not damage the pieces of furniture or the walls and floors. Great job !”
“First thing thanks for taking away my junk. This is the second time I've used Got Junk. Both times I've been very pleased with the whole process. A team was here shortly after I called. It's a little pricey but definitely worth it.
Thanks!”
“Brandon & his partner located at the southwest Connecticut location they showed great customer service. I appreciate them helping me with the pricing and being able to come out in the cold and rain and remove the furniture. they were very patient and polite I think them very much.”
“This was a great process and the company is very good. Their confirmation process was easy and the crew was communicative and on time. The crew followed our request and moved all items we requested.”
“After having a day to think about it, I realize things weren't quite as they seemed. I stand by my earlier review of the two gentlemen. They were very accomodating. But the company's practices, upon reflection, strike me as being deceptive. I asked the person on the phone who scheduled the appointment for some idea of cost. I understand that's difficult, but she should have told me there is a minimum. I would not have made the appointment had I known that. And she could have provided it. The free estimate strikes me as an opportunity for the company to embark on a sales pitch. It ended ok for me, but still, I don't think the process is honest. At the time, because Alex and Joe were so accomodating, I assumed I would call you again. But I don't think I will now because it's not possible to determine if the minimum charge would be increased. In the end, I feel like I was mislead.”
“The guys were a bit early! Yay! they got rid of about 21 bags of lunk in about 30 minutes. And the cost to do that was way below what I expected. Folks, they were great.”
“Excellent phone customer service. Easy to reschedule a pickup. Clear pricing structure, easy to understand. And in my case today, superbly excellent and friendly, patient and knowledgeable pickup people (Colby, Kyle) and managers (Dan). You outperformed my expectations, which were already high from previous pickups. I've also seen many good online reviews of 800-G-J's diligence in recycling.”
