“I left a review yesterday - but here goes. They showed up 10 minutes after I called and removed my stuff with no problem! I highly recommend this company and this is my 3rd time using them. Would definitely use them again.”
“They got the living room set out pretty quick, but they broke the handle on my screen door in the process.No big deal, took me 5 minutes to fix it. The crew was very polite, I will use them again.”
“Very surprised by the cost for such a small pickup. I only had a few items, but the loader charged me for the 1/6 of a load. I think it was overpriced for the service provided. The workers were quick, but I think it cost too much.”
“We had a couch that needed to go. My thought of 1 800 Got Junk. Since I'm 68 and don't have people to help get rid of it, it sounded like a great idea. I called, got a quote and made an appointment. When the guys showed up they were professional, and very friendly. It took them no time to remove the couch and get it in the truck. I would not hesitate to call again!”
“I've scheduled a pickup of a kitchen table on January 16th around 12pm. The team contacted me within 15 minutes and gave me an estimated 30 minutes arrival. They showed up when promised and were very professional. Took the team about 15 minutes to remove the table as it had to be dissasembled.
I would highly recommend the organization.”
“Buyer beware! I called 1-800-JUNK and got an estimate, which was $80 less than a local hauler's estimate, so I scheduled a pickup. When 1-800-JUNK arrived, I was shown the rate sheet and in reality, my pickup was $250 over the estimate I had gotten on the call. Apparently, the call center is in Canada and they notoriously give estimates way below the actual cost. This is a classic bait and switch. I was livid, but I needed the furniture removed then and there, as the replacement was already scheduled for delivery. My advice to you is to get an in-person estimate and decide whether you want 1-800-JUNK to do your hauling. I was told that they can do short noticfication pickups, so that is an advantage. On another positive note, the two people who came to do the hauling were extremely thoughtful, efficient and professional. They were the only good part of the experience.”
