“everything was good, everything ran smoothly, clean & respectable staff
but I was in a bit of shock when presented with the cost (even with the $25 discount given). Yes, I could have declined, but the experience working with this company was enlightening. I may, and am open to using this company in the future if needed.
They even work on Sunday, a very big surprise. My only regret is not offering the staff a TIP (the cost of the work would not allow it) and am truly sorry about that.”
“Pickup was on time, removal was efficient and respectful of our home, by a friendly, organized team. Just like on the ads! Will recommend to others and use 1800GOTJUNK again.”
“Having never used your entity before, I wasn’t sure what to expect. I was extremely impressed from the beginning! Your communication throughout the process was extraordinary between consistent texting & a call from Matt at your local office. I always felt that any question I had was only a phone call away to be answered by a person immediately without going through “push button hell”! The day of the work, Nick, I believe the lead guy, called ahead & arrived as he committed! After doing the pre-job walk through, Nick explained the pricing & what would happen next. The truck was partially filled & Nick said they could go unload the truck & come back to ensure I felt the quote was accurate (He said I needed 1 3/8 load). I said no & to move forward. While they had to leave w the 1st load, they returned quickly. Every bit of the truck was loaded the 2nd trip. Very professional group from start to finish!”
“Received same-day service when I called to make an appointment. The Team removed my junk within 1.5hrs. They were super professional and very efficient and I would use them again on an instant!”
“I enjoyed the experience with the guys that came to help they were kept extra long as it was in retirement home setting. But they didn't complain & still wished me a Happy New Year!”
