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1-800-GOT-JUNK? Reviews

4.9 Rating 3,460 Reviews
98 %
of reviewers recommend 1-800-GOT-JUNK?
Read 1-800-GOT-JUNK? Reviews
Anonymous
Anonymous  // 01/01/2019
Royce and Patrick were AMAZING. super professional and friendly, and took great care of the interior of our home while they loved items out. Always had a smile on their face and were just delightful. Great communication from time of booking to estimate to closing out. Honestly, the entire experience reminded me of how businesses used to be: friendly, communicative, responsive, and thoughtful. Sad this is no longer the norm, but you can tell everyone is very happy to work at this company. Highly recommend! Dan who helped with the booking was also wonderful to chat with and made the process super easy. Great team at 1-800-got-junk!
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Posted 2 months ago
George and DeShawn were outstanding. They did a great job loading my junk.
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Posted 2 months ago
Friendly and professional team from booking to pickup. I was able to reserve a booking within almost the same day of my call. Very pleasant overall experience.
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Posted 2 months ago
Excellent customer service.
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Posted 2 months ago
Cheerful, prompt response to my request for same day help. Careful moving of drum set and some furniture on rim of rug which was then rolled up and removed. Extra help moving bookcase upstairs even though it was not to be hauled away.
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Posted 2 months ago
Pierre was on time, very professional and polite. He gave me a quote, which was reasonable. Once accepted, he loaded up my old furniture in a flash. I highly recommend 1800 Got Junk.
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Posted 2 months ago
Ray and TJ were so great. They were polite and worked quickly and efficiently. I would definitely have them back.
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Posted 2 months ago
The movers were great, professional and courteous. That said, for you to charge $368 for a single item pickup (a small vanity with mirror) is an absolute ripoff. I will never use your service again and I will share the cost on social media to warn others.
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Posted 2 months ago
Travis and Gerardo were great. Thy made the experience pleasant and easy. Great reps for the company!!!!
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Posted 2 months ago
Awesome team. They went above and beyond.
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Posted 2 months ago
Kai and Telvin were very professional, friendly and right on time. Can’t thank them enough
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Posted 2 months ago
Excellent quick service. Super friendly staff
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Posted 2 months ago
Friday August 15, 2025 I had the pleasure of experiencing two of the most professional, helpful young men I have yet to encounter. Moving from Charleston SC to Napa Ca required extensive reduction of years of “stuff” They treated me and all my “stuff” with respect and care. Proficient, courteous , tidy and very affordable they reduced what I had to move. Thank you does not come close to my appreciation.Sincerely, SANDY Octogenarian
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Posted 2 months ago
Josh and Thomas were absolutely wonderful. They are very kind. I had a great experience!
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Posted 2 months ago
Dave F. & Jamal were amazing! They came out the same day I called & cleared out a large corner of unused stuff from my basement which filled their truck in no time flat!! Great guys & a great company to work with. I will definitely use them again...
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Posted 2 months ago
Great service great employees very happy with my experience
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Posted 2 months ago
Darius was amazing! He took away 1 full mattress, box springs, bed frame, 1 king mattress, box springs, bed frame, and miscellaneous items by himself and so quickly! He was kind, professional, and fast! I would definitely use Got Junk again and request Darius! 100% satisfied customer!
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Posted 2 months ago
Great service and nice guys.
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Posted 2 months ago
The service was great. I called and they came the next morning. Very helpful.
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Posted 2 months ago
Appointment screwup by dispatch, but sorted out and remediated quickly. Not the fault of the guys who did the pickup, who went above and beyond.
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Posted 2 months ago
1-800-GOT-JUNK? is rated 4.9 based on 3,460 reviews