“I ordered Littmann CORE stethoscope on 1outlets.com for AED 1084 (SGD 495).
Initially they mentioned item shipped.
After 1 month of no delivery and many email they wrote it may have been lost in transit.
They offered in store credit which I declined and asked for refund back to the card. They said it may take 30 days.
Now they don't reply to email.
Website shows instore credit of SGD 495 which I don't want to use as I have nothing else to buy. I wrote email to them that I want money back.
Now not replying to email”
“Don't buy ANYTHING from this website, it is a fraud.
Don't TRUST the bot-made good reviews they flood the internet with (it is an attempt to keep their overall rating seemingly acceptable).
In case you fell in the scam, DISPUTE THE TRANSACTION IMMEDIATELY, without waiting for their 30-day refund time. If you wait the 30 days, Credit Card providers won't accept the dispute any longer.
How does the scam work? Easy:
After a few days from when you place an order, they come up with some child worded justification stating they have to cancel your purchase and offer an in-store credit or (if you insist) a refund back to the payment method.
1- If you agree for the refund on credit card, they simply entertain you and make you wait long enough to lose your rights to dispute according to the credit card provider's policy (usually 30 to 45 days from the payment date), and then they simply stop replying and disappear.
2- If you accept the in-store credit, you will enter an endless loop of new purchases and new cancelations, with no chance to have your money back or your goods shipped… Till the day you give up trying.”
“If only I could check none stars, I would. I’ve lost almost 200€ with an order that I made in June and until now I haven’t received my money back.
Unfortunately they never ship the orders. And just because they are a “good company” they refund your money to their wallet in their Eshop, so that you reorder or make a new one, which of course once again they never ship…..
That’s the situation….
Away from them!”
“I purchased an item from 1outlet and they confirmed it, but nearing the delivery date when I asked about tracking details, they just cancelled the order and they do not refund your money in case of they cancel the order, and just give you an in-store credit which is also going to expire in 12 months. So be aware that if you have ordered from them and if they cancelled the order then your money is NOT going to be returned to you.”
“Got scammed. Bought perfumes, and the waiting period was 3 months. In the end, they did not deliver the products and I did not get my money back. Did write a couple of e-mails. At first, they did reply to me, but now they're just ignoring me.”
