“Tracking was regularly updated. Arrived in Two different deliveries which until I asked hadn't been advised of otherwise fine. Good products at a great price Thanks”
“First order ended up with only half of the items, that took quite a long time to arrive. The follow up order arrived very quickly with all 3 items - great service”
“From my purchase experience, I always believe the items I bought from 1outlets are of high quality and durable. I must say that the representatives in the customer service (CS) are very helpful. For example, when there is unexpected delay in delivery of my order, cancellation of order and refunds I will receive emails about the status, update and follow up actions taken by CS. I really appreciate their assistance indeed.”
“The product was as advertised and correctly priced. There had been a delay but I was informed this would be the case by email and a follow up email to ensure the products had arrived.”
“There was a problem with my delivery and I was refunded within a few days of a claim being submitted. The staff went out of their way to keep me informed and were courteous and helpful.”
“In the first place i was very dissapointed that my order has been cancelled, due to some reason. But lately i realized that it was'nt your fault or mistake, maybe the item is not meant for me. I want to thank you Ms Jarah, Lucy, Hana and and the rest of the team for immediate processing my refund. again thank you and God Bless.”
