“I placed an order for incense sticks, after 45 days they informed me that the product is not available,so I requested a refund to my account which supposed to take maximum 30 days now more than 50 days no refund and no response to follow up”
“Absolute perfection! 1Outlets has set a new standard for excellence - impeccable quality, extraordinary service, and a truly unforgettable experience. 5 stars are just the beginning!”
“They were unable to fulfill my order and after I requested a refund they credited my account. I asked for it to be sent back to my credit card and they responded to my email at first then stopped. I then managed to speak to someone on WhatsApp who also sent me an email apologising and confirming the refund would be made. That was 4 weeks ago and they are again ignoring my messages and not answering my calls. 😡”
“1Outlets is the very trusted shop. Everytime of family like to purchase from the shop. And as like every time this satisfy us. We come here in future surely. Because we like to purchase from this shop.”
“I never received my order. The team was very nice at the beginning; they answered every email, apologized, and said they would look into what went wrong. But then they stopped responding. No goods, no response, no refund. What else could it be but fraud?”
“Good customer service ! Ask for a refund for a certain item and bought another one instead. Refund was immediate. Super fast ! Delivery of product is slow though. Received it today in good condition after 3 weeks !”
