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1StopBedrooms Reviews

4.9 Rating 5,446 Reviews
99 %
of reviewers recommend 1StopBedrooms
4.9
Based on 5,446 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1StopBedrooms Reviews
1StopBedrooms 5 star review on 17th January 2026
Anonymous
1StopBedrooms 5 star review on 17th January 2026
Ellen
1StopBedrooms 5 star review on 17th January 2026
Lori
1StopBedrooms 5 star review on 6th December 2025
Leticia
1StopBedrooms 5 star review on 6th December 2025
Leticia
1StopBedrooms 5 star review on 6th December 2025
Leticia
1StopBedrooms 5 star review on 14th September 2025
Diane
438
Anonymous
Anonymous  // 01/01/2019
I needed my order placed on hold. The rep did that and sent confirmation. Great.
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Posted 2 years ago
I actually purchase my entire bedroom set with a different company and decided to add another night stand; at first I was doubting since I never heard from this company. But the way they handle themselves from calling and texting to confirm address before shipping out product was the most professional I have since in many years even from dealing with bigger companies. Would definitely recommend them!
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Posted 2 years ago
Simon was very pleasant and helpful. He was able to coordinate the shipping that I needed.
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Posted 2 years ago
My husband and I called in to place our order and received wonderful and helpful service. Very patient with us as we had a few questions! So much easier to just call in vs. the online ordering which we were struggling with. We are looking forward to our delivery and hoping quality is just as wonderful as our service was.
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Posted 2 years ago
Website is very easy to use and customer service was fast and friendly while verifying my order.
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Posted 2 years ago
Great customer service. Friendly, knowledgeable
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Posted 2 years ago
Raymond was very helpful in my purchase today. He made it painless.
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Posted 2 years ago
Delivery of the bed we ordered came very quickly and my son loves it. The mattress was delayed a bit, but I called customer service and the issue was solved immediately. The agent was very professional and assured me the problem was solved. The mattress was on my porch within 2 days.
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Posted 2 years ago
I was having issues ordering online and called the number provided. Simon was amazing and so friendly and patient. He made my day
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Posted 2 years ago
Excellent Customer service! Raymond was such a big help and resolved my issue with online order glitch immediately. So very impressed with quality service and product.
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Posted 2 years ago
Delivery ws om time. Delivery men were friendly, professional and helpful.
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Posted 2 years ago
Nice website! Very easy to navigate, purchase product. Will consider again when shopping for furniture
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Posted 2 years ago
Really easy to deal with from start to finish.
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Posted 2 years ago
Quality couch. Came in on time. No issues.
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Posted 2 years ago
The customer service is impressive!!
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Posted 2 years ago
Great service
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Posted 2 years ago
The use of the website is easy to navigate and read. The infographics are large enough to appreciate the detail of the item you are reviewing. Being able to track the progress of my purchase through transit with updates directly from one stop gave me peace of mind about getting the large item delivered. The delivery crew was customer-oriented and friendly.
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Posted 2 years ago
Great experience - I would recommend shopping here. Prices are cheaper and they offer price match too. Charlie was terrific and patiently answered all my questions.
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Posted 2 years ago
This was my first time ordering a sofa online and from 1StopBedrooms so I was leary about it but all went well. My only complaint would be my online account did not update shipping so I emailed customer help and they got right on top of it and also called with delay notification. I had to staple bottom skirt in some spots where it broke loose but was no big deal. I use to work at a furniture store inspection and repair so all is good, honestly being shipped many states away I was worried there would be worse damage. I would order from 1StopBedrooms again.
1StopBedrooms 5 star review on 10th October 2023
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Posted 2 years ago
It look just way I saw
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Posted 2 years ago
1StopBedrooms is rated 4.9 based on 5,446 reviews