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1StopBedrooms Reviews

4.9 Rating 5,453 Reviews
99 %
of reviewers recommend 1StopBedrooms
Company Reviews Metrics
4.9
Based on 5,453 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1StopBedrooms Reviews
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Sheryl
Verified Buyer
“I came across it on line. Great website, excellent prices and variety. I just spoke to Koe to conf my order and it was both professional and an enjoyable conversation! Looking forward to my new couches!”
Helpful Report
Posted 2 years ago
Krystine
Verified Buyer
“Very simple ordering and delivery. Love my new recliner and couch! So comfortable!!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Found the bed frame I’ve been looking for at a cheaper price than elsewhere. When I received the order, the bed frame was in perfect condition. Highly recommend!”
Helpful Report
Posted 2 years ago
Dee
Verified Buyer
“Coni was awesome. Very easy to work with!!! We are so excited….”
Helpful Report
Posted 2 years ago
Jason
Verified Buyer
“Order a dinning table with 6 chairs. Just finished my call to verify order and address. Charlie in customer service was very attentive. Very please so far. Now I just wait for my delivery.”
Helpful Report
Posted 2 years ago
Art
Verified Buyer
“Quick delivery. Great pricing. 👍🏼”
Helpful Report
Posted 2 years ago
Shelli
Verified Buyer
“Wonderful customer service! My order arrived sooner than expected as well!”
Helpful Report
Posted 2 years ago
Debbie
Verified Buyer
“Raymond took my telephone order when I called to get information on a product. He was courteous and professional. Everything was done in a timely and efficient manner!”
Helpful Report
Posted 2 years ago
James
Verified Buyer
“Great Customer service, thanks Charlie”
Helpful Report
Posted 2 years ago
Sandra
Verified Buyer
“I had a minor issue with my initial order submission. I received both email and text messages to call customer service. They were able to resolve the issue promptly. Excellent customer service!”
Helpful Report
Posted 2 years ago
Kenneth A
Verified Buyer
“Joe was very helpful.”
Helpful Report
Posted 2 years ago
Mike
Verified Buyer
“My chairs look nice, but every chair has considerable wobble/rocking and I had to install shim. I think an upgrade to their quality control is needed.”
Helpful Report
Posted 2 years ago
Kristen
Verified Buyer
“Fast shipping and cheaper than competitors.”
1StopBedrooms 5 star review on 24th March 2023
Helpful Report
Posted 2 years ago
Robert
Verified Buyer
“Very quick shipping. Item came assembled (at an additional cost but worth it). Item is just as described. Overall, very pleased with this purchase.”
Helpful Report
Posted 2 years ago
Jan
Verified Buyer
“Helpful and polite”
Helpful Report
Posted 2 years ago
Leah
Verified Buyer
“I purchased the Trinell entertainment wall unit by Ashley. I was a bit nervous purchasing such a large piece of furniture online but I'm happy I did. It did take a while to be delivered. Over a month but I am completely satisfied with the unit. The quality is great. It's a sturdy piece of furniture and it looks great! I would not hesitate to purchase from 1stopbedrooms again.”
Helpful Report
Posted 2 years ago
Jill
Verified Buyer
“Excellent customer service. Arranged to hold a purchase until I could accommodate delivery.”
Helpful Report
Posted 2 years ago
Roland
Verified Buyer
“Biggest purchase for the Love of my life, I have been battling cancer for the last two years and has been a rollercoaster ride with covid and she has held it together. I wanted to surprise her with a bedroom set as she has never had one in our 37 years of marriage and she has always wanted a Dresden set. Thank you Simmon for the help and discount. Can't wait to see the SMILE on her Face. Thank You...”
Helpful Report
Posted 2 years ago
Cathie
Verified Buyer
“The delivery people were very friendly and helpful”
Helpful Report
Posted 2 years ago
Collette
Verified Buyer
“Amazing service!”
Helpful Report
Posted 2 years ago
1StopBedrooms is rated 4.9 based on 5,453 reviews
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